Confirm that your shipping address is correct. If you are requesting a gift to be sent
to someone, please adjust the address at checkout. KC Essentials is not
responsible for shipping/reshipping when an address is not entered correctly, or if
you didn’t adjust the “ship to” address. If address at check-out is incorrect, buyer is
responsible for all secondary shipping charges.
Orders will ship within *7-10 business* days of payment received (unless there is a
special note for increased production times or an issue with your order, in which case
we will let you know.). Requests for expedited shipping** must be made at the time of
purchase through the rush delivery option at check-out. Please note that there may be
delays due to weekends and holidays.
**Delivery dates/times are estimated and not guaranteed.**
You must contact your local Post Office to discuss delivery issues. Ownership of
products transfers to buyer upon transfer to USPS. Issues with parcel delivery must
be addressed by the buyer.
Cancellations are only accepted if a written request is e-mailed within 24 hours of
Many of our products are sensitive to extreme temperatures. Some
products are heat and/or cold sensitive and will melt or freeze if left in mailboxes or
outside for an extended time. Refunds will not be given for melted products left in hot
If you live in a particularly warm or cold climate, or order during extreme weather
months, please be aware that KC Essentials is not responsible for items that melt or
Please be diligent in tracking your package if you order during extreme weather
months, so you can promptly tend to your package upon delivery.
The statements made on this website have not been evaluated by the FDA (U.S. Food
and Drug Administration). Our products are not intended to diagnose, cure or prevent
any disease, condition or disorder.
KC Essentials is in NO WAY responsible for the use or misuse of any product
purchased. Please carefully read the product ingredients list when checking for
Container styles and packaging are subject to change and could differ slightly from
the photos shown, but products will always contain the same quantity as the listing
Due to the nature of our products, we do not accept returns or exchanges. If you feel a
product you received was damaged, please e-mail us within 72 hours of delivery, so
we may thoroughly assess and address the situation.
Please understand that your purchase is confirmation that you have read,
understand fully, and agree to all of the terms as stated above.